Items shipped to addresses within the UK are sent using a courier service. It is our intention to ship standard orders within 3-5 working days of the order being received, but please understand that orders received during busy periods- especially when we are at sale, can lead to orders taking longer to process. Personalised orders can take up to 14 days to process. Please understand that, during the COVID-19 outbreak the shop is closed. We will still be processing and posting orders BUT postage times could be longer.
Sale items can be returned, brand new, with tags still attached, for EXCHANGE ONLY. Customers will be required to cover all additional postage costs.
Full priced items can be returned for a refund within 14 days, as long as they are brand new, with all original tags still attached. Customers will be required to cover all additional postage costs.